Where can I get help with Skype for Business?

With Skype, you will be able to be more productive as a business and as an individual.

Please visit Microsoft Office Support if you would like assistance with Skype for Business if you are a Skype for Business customer.

You can use our support site if you need help with Skype as a Skype customer. If you need help with Skype Customer Service, you can find information about how to reach them on our support site.

Frequently Asked Questions

How do I contact Skype for Business?

Dial the number using the dial pad

• You will need to click the Dial Pad tab on the main Skype for Business screen. Just below the Dial Pad, you will see the Dial Pad.

• The easiest way to enter a phone number is to select one of the buttons on the dial pad and then enter a number. …

• Click on the Call button.

How do I fix Skype for Business?

Do you have any plans for the future?

• It is a good idea to look for common reasons why you are having trouble signing in to Skype for Business Online.

• If you receive a specific error, follow the steps for resolving it (Enterprise only)

• Ensure that your proxy server has an entry for the msoidsvc.exe process in its firewall.

• You need to update the DNS settings on your computer.

• Make sure that your ADFS server is SSL-enabled by installing a third-party certificate.

• Make sure that your security credentials are up to date.

Why can’t I log into Skype for Business?

Please re-enter your password

In the event that you just changed your password, you may be required to enter it again in Skype for Business if you changed it recently. Please note that if you are signing in for the first time to Skype for Business, you will need to enter your Microsoft 365 user ID, click on Sign In, enter your password, and click OK again to complete the process.

How do I restart Skype for Business?

By using the Start-CsWindowsService cmdlet, you can restart any of the Skype for Business Server services which are currently stopped when using Skype for Business Server.

Why is Skype for Business not opening?

Most likely, this is caused by your system not meeting the minimum requirements for the latest version of Skype. This is the most common cause of this problem. You can find more information about Skype’s system requirements by checking the Skype website. As for Mac users, it is also recommended that you ensure your Skype version is up-to-date by using the Software Update feature of your operating system, and that QuickTime is up-to-date as well.

How do I reset my Skype for Business password?

Go to Skype.com in your web browser and click on the link there. You can sign in by selecting the Sign in option. You will find instructions on the page that you need to follow. In case you forget your password, it will allow you to reset it by clicking on the Reset Password button.

Can I remove Skype for Business?

Select Skype for Business > Uninstall from the menu. Skype for Business may not appear in your list of Microsoft 365 apps if you are using a version that is integrated with other Microsoft 365 products. Uninstalling it requires you to remove all of the Office applications from your computer, which is the only way to remove it. Have you reached the point of uninstalling the program?

How do I stop Skype for Business from running in the background?

You will be able to change the settings of your account once you have signed in by selecting the More icon in the top-menu bar. 3. Upon closing, keep Skype running options should be set to OFF, next to Automatically start Skype, Launch Skype in the background.

How do I disable Skype for Business for all users?

Goal

• Choose “organization” from the left-hand menu of the Skype for Business administrator center.

• On the left-hand side of the page, click “external communications”.

• The external access setting should be changed to “Off completely”.

• Save the file.

How do I stop Skype for Business from starting automatically on Mac?

The Skype icon can be found in the Dock of your Mac. Right-click on it and then hover the mouse over Options. The next time you start your Mac, Skype will not start automatically if you uncheck the “Open at login” option.

All images and contents credit goes to supportskype.com