Based on where you are located, you have access to different Webex capabilities, subscriptions, and devices. Learn where Webex is available by reviewing this information.
Webex Meetings and Webex App
Webex App free version
In the free version of Webex App, a user is not able to use the app in countries to which export controls are restricted (for example, Cuba, Iran, North Korea, Sudan, Syria, and Crimea) as well as Mainland China, Russia, and Belarus.
Webex paid subscriptions
It is possible to register Webex Meetings, Webex Apps, and cloud devices in the following countries and regions by clicking here. These locations can also take advantage of hybrid services which can be deployed as well.
|Americas||American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire and Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), Federated States of Micronesia, French Guiana, French Polynesia, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Northern Mariana Islands, Panama, Paraguay, Peru, Puerto Rico, Saint Barthelemy, Saint Helena and Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Sint Maarten (Dutch part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States of America, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands (British and U.S.)|
|EMEAR||Aland Islands, Albania, Algeria, Andorra, Angola, Armenia, Austria, Bahrain, Benin, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Bulgaria, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the Congo, Cote d'Ivoire, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Finland, France, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guernsey, Guinea, Guinea-Bissau, Hungary, Iceland, Iraq, Ireland, Isle of Man, Israel, Italy, Jersey, Kenya, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, Netherlands Antilles, Niger, Nigeria, Norway, Oman, Palestine, Poland, Portugal, Qatar, Reunion, Romania, Rwanda, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, Spain, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Tanzania, Togo, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, Vatican City, Western Sahara, Zambia, Zimbabwe|
|APJC||Afghanistan, Antarctica, Australia, Azerbaijan, Bangladesh, Bhutan, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, Heard Island and McDonald Islands, Hong Kong, India, Indonesia, Japan, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Macau, Malaysia, Maldives, Marshall Islands, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Tajikistan, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Türkiye, Turkmenistan, Tuvalu, Vanuatu, Vietnam, Wallis and Futuna|
Webex Meetings without Webex App entitlement
The Webex Meetings and Enterprise Edition are available for purchase in Cambodia without the Webex App entitlement.
Webex PSTN with Webex Meetings
Check out the Webex audio coverage datasheet for details on which countries and regions are supported by VoIP and Webex PSTN and which are not.
It is possible to buy Cisco Collaboration Flex Plan calling services through selected Cisco Collaboration partners in several countries and regions around the world, including:
American Samoa, Anguilla, Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, France, French Guiana, Finland, Germany, Ghana, Greece, Grenada, Guam, Guadeloupe, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Reunion and Mayotte, Mexico, Montserrat, Netherlands, Nigeria, New Zealand, Nicaragua, Norway, Northern Mariana Islands, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Türkiye, Turks and Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, United States, United States Virgin Islands, Uruguay, Vietnam.
There are certain countries and regions where these services are only available through branch offices, but they are not available to be purchased:
In addition to Algeria, Angola, Azerbaijan, Benin, Bosnia, Egypt, China, Herzegovina, Kenya, Macau, Montenegro, Morocco, Saudi Arabia, Sri Lanka, and Tunisia, we also have Algeria, Angola, Azerbaijan, Azerbaijan and Benin.
The United States is one of the countries in which partners can sell and deploy services. It is possible for that same customer to deploy services in Tunisia if they have branch offices in Tunisia and Syria as well. Due to Syria being on neither list of supported countries and regions, the customer cannot sell or deploy services in Tunisia.
With Dedicated Instance for Webex Calling, deployments are possible anywhere in the world, except in countries under embargo.
U.S. embargoes are currently in place with six nations:
A complete overview of Webex Calling Global Availability and PSTN is available here.
You should contact Cisco Sales Specialists and Cisco Account Teams if you have opportunity.
Edge can be sold in any country or region where the following two criteria are met:
Countries and regions where Cisco supports the sale of Webex Meetings and Webex App paid subscriptions.
Countries and regions where Cisco supports the delivery of Meetings Toll Dial-In Audio and Per Minute committed and uncommitted audio services
For a list of countries and regions where audio services are supported please consult the Webex coverage presentation or Webex audio coverage datasheet.
Webex video devices
Are you looking for a place to sell Webex video devices? You can easily determine where to sell using the Ciscofax tool:
- The Ciscofax tool works best with Mozilla Firefox or Internet Explorer.
- By selecting Product Certifications by Country, you will be able to browse certifications by country.
- The Status of Product Approvals page can be viewed here.
- To confirm approval status for a Webex device, select Option 2 and enter its SKU in the Name dialog box.
The Cisco Video Devices Ordering Guide lists all video device SKUs.
- After finding a Cisco video device SKU in the search results, select it from the Product Found list and move it to the Selected Product(s) list.
- Click Submit after selecting a country.
Using Ciscofax, you can find out which countries sell Cisco video devices.
Your country or region may be on the list but not on the Smartsheet and we can get in touch if necessary for future opportunities. Fill out the Smartsheet below and we’ll get in touch with you.
Sell the Cisco Collaboration Flex Plan
Cisco Collaboration Flex Plan offers business meetings and/or team collaboration with meetings and/or calls. In the countries and regions where Cisco is able to offer Webex subscriptions, a Collaboration Flex Plan can be sold for a monthly fee in line with the cloud services that are offered in those countries and regions. You can find out more about Cisco’s Collaboration Flex Plan by visiting their website.
Webex trials program availability
In order to find out where Webex enterprise trials are available in your country, please read Where is the Webex enterprise trials program available? For a complete list.
Important notices about selling Webex Meetings and Webex App
Cloud services restricted countries
There is currently no possibility for Cisco to sell Webex Meetings and Webex App paid subscriptions to customers in Mainland China, South Sudan, and Yemen. The Cisco Account Manager or Partner Account Manager in your region can answer specific questions about the sale of Webex Meetings and Webex App paid subscriptions in these countries if you have any.
U.S. export control restrictions
Because of U.S. export control restrictions, Webex Meetings, as well as the Webex App, are not available to users in Cuba, Iran, North Korea, Sudan, Syria and Crimea.
Frequently Asked Questions
How many countries is Webex available in?
Using our Certified Calling Providers, we are able to provide connectivity to over 65 countries with Cloud Connect for Webex Calling.
How do I check Webex availability?
Click on the profile picture of the user and select the right-click option. Please click Show my availability and status in order to show my availability. In the preferences menu, you can also choose whether or not you want users to be able to see your availability and status. Select Preferences > Privacy from the drop-down list underneath your profile picture.
All images and contents credit goes to help.webex.com