Why are recurring merchant payments failing in Skype? [for Indian customers]
According to new RBI policy pertaining to recurring payments, existing automatic recurring payments will fail for purchases effective October 1, 2021. Successful payments will only be made if they meet the new standard. Specifically, this affects Skype Credit, Skype Numbers, and Monthly Subscriptions.
Select the recurring payment type to resolve this issue.
Purchasing Skype credits
There will be no more automatic recharging of Skype Credit. Whenever more Skype Credit is needed, you will now have to manually purchase it.
Number on Skype
The Skype Number you were initially bought can be used by changing your payment method if both the Skype Number and the purchase did not expire yet.
Skype Numbers can be purchased if they have expired. It will be the same payment process as with your old Skype Number after you purchase your new one.
A subscription
Skype Subscriptions can be renewed (or purchased again), and recurring payments and billing are seamless going forward.
Frequently Asked Questions
Why is my Skype payment not working?
You are likely to run out of Skype Credit if you’re trying to purchase a product using Skype Credit. If you are logged into your account, you can see what your Skype Credit balance is.
What are the payment methods for Skype?
PayPal, Sofort banking, credit cards, and PayPal are some of the ways you can pay for Skype Credit.
What should I do if my Skype payment method needs to be updated?
Go to the My Account page in Skype.
You can change your Skype Number subscription payment method by following these steps:
- You can subscribe to Skype Numbers under Manage features.
- Make sure you are in the Settings section of your Skype number.
- Change the payment method by clicking Change payment method.
- Update (or save) the payment method by selecting a different one.
What is the difference between Skype Credit and subscription?
How is a subscription different from Skype Credit? Calls to landlines (and mobiles, depending on your plan) are unlimited or fixed-minute with subscriptions. When you use your phone a lot, you may want to consider a subscription. Payment can be made on a per-use basis with Skype Credit.
How much does it cost to use Skype?
It depends on which country you call that determines the connection fee. For example, when you make a call within the United States, a connection fee of 2.9¢ applies. Fees can reach 8.9¢. Inside the United States, there are no connection fees.
How much is a Skype subscription?
For Skype calls to landlines or cell phones in the US, you can pay $2.99 a month for a subscription.
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