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Why use a shared channel versus other channel types in Microsoft Teams?

ByCorporate Guider Home, Teams

In order to achieve collaboration, you can use a shared channel to interact with both members of your team or organization that may be inside and outside of your organization. The benefit of a shared channel for people outside your organization is that they can participate without switching organizations.

Note: It is likely that shared channels will be subject to additional modifications before they are released as part of the public preview program, which will include a preview for the public before they are released publicly, as a part of which the public will be provided with a preview of the shared channels. Switching to Teams public preview will allow you to access this feature, along with many others upcoming in the future.

When should I use a shared channel?

To collaborate with: Shared channel Standard channel Private channel
Everyone on your team checkmark checkmark
Specific people on your team checkmark checkmark
People outside your team checkmark
People outside your org checkmark(when both orgs use Azure AD B2B direct connect for cross-org access) checkmark(when your org uses Azure AD B2B external collaboration for external guests) checkmark(when your org uses Azure AD B2B external collaboration for external guests)
People outside your org (without them switching orgs) checkmark

Note: It is necessary for users outside of your organization to have a work or school Teams account before they are able to join the shared channel as members, and the admins from both organizations must enable B2B direct communication before users from both organizations can join the shared channel. To learn more about how to collaborate with external participants, please check out the Collaborate with external participants in a channel article.

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Frequently Asked Questions

There are two different types of channels used in teams – standard (which is available to everyone to see) and private (which is confined to a narrow group of people).
Communication and teamwork happen within Teams in the form of channels. An online channel is a platform where a team of people can communicate, share tools and documents in a single place. As a user, you can organize channels based on your groups, projects, features, and other factors that will make sense to you. Depending on the preferences of team members, they can choose whether to receive notifications from one or more channels.
The term ‘team’ refers to a collection of people in your organization that are gathered to accomplish something important. Your entire organization may be affected by it at times. There are channels in teams, which are conversations between teammates and are involved in a group discussion or debate. Channels are divided into groups based on their specific topics, departments, and projects.
There is a Microsoft Teams application available for download. Shared channels are a place where you can get in touch with people both inside and outside your organization or team and collaborate with them. If you have a shared channel, people from outside your organization can join in without having to switch organizations.
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