Wireless (WiFi) Connection Issues in zoom app
When using a home or non-enterprise WiFi connection, you might experience latency issues, frozen screens, poor quality audio, or meetings that get disconnected:
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An overview of WiFi connectivity can be found in the following video
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Nperf, Speedtest, or Comparitech can be used to test your Internet bandwidth
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Use the wired connection (if your router has a wired port) to connect directly to the internet.
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If you have a WiFi router or access point at home or at work, you might consider bringing your mobile device or computer closer to it
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You should upgrade the firmware on your Wi-Fi router. You can upgrade the firmware of your WiFi router by visiting the vendor’s support website.
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You can extend the distance and strength of your WiFi signal by using an extender such as Amped Wireless or Linksys
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To increase the WiFi signal in your PC or Mac, use a high-powered/long-range router or adapter, such as Amped Wireless.
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[Home] To improve internet performance, use a cable modem with DOCSIS 3.0
Using corporate WiFi? Try these steps:
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Connect via wire instead of wireless
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Whenever possible, change your WiFi hostpot
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Nperf, Speedtest, or Comparitech are online speed test tools you can use to find out how fast your Internet connection is
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Check your WiFi hotspot with your corporate IT department
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Low WiFI bandwidth will lead to group HD being disabled in your Account Management
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Don’t use your corporate VPN during the meeting if it’s not necessary
Test meetings are also available.