Zoom – Account & Admin

My Account

  • Adding and sharing your pronouns
  • Receiving email notifications
  • Resetting your Zoom password
  • Changing your meeting, recording, and audio conferencing settings
  • My Meetings
  • Account profile
  • Customizing your profile
  • Managing your password
  • SSO-based calendar and contacts integration for Office 365
  • How Do I Change the Email on My Account?
  • Using your host key
  • Linking your Zoom Account
  • How to Unassociate a Member Account and Convert to an Individual Account
  • Feedback to Zoom
  • Configuring Personal Audio Conference
  • Signing in with Google or Facebook
  • This Zoom Account Does Not Exist
  • How do I add a picture to my Gmail or Google App profile?
  • Signing out and switching between accounts
  • Can I log in without Google or Facebook?
  • Why is my email @gtempaccount.com?

Subscriptions

  • Zoom billing support
  • Getting started with billing management
  • Plan Types
  • Zoom user types & roles
  • Monthly vs Annual Plan
  • Upgrading to a paid account
  • Upgrading an existing plan
  • Downgrading from a Business plan to a Pro plan
  • Hosting large meetings
  • Audio conferencing options
  • Zoom Audio US & Canada

Network And Firewall

  • VPN Split Tunneling Recommendations
  • Network firewall or proxy server settings for Zoom
  • Wireless (WiFi) Connection Issues
  • Network Firewall Settings for CRC
  • Using QoS DSCP Marking
  • How much bandwidth do I need when using 3G, 4G/LTE, or 5G
  • Configuring McAfee Desktop Firewall

Admin Management

  • Advanced Associated Domain configurations
  • Exporting a list of managed devices
  • Viewing managed devices
  • Changing Device Management account settings
  • Blocking users in specific domains from joining meetings and webinars
  • Always show Zoom Meeting or Zoom Webinar as the the meeting or webinar topic
  • Scheduling privilege and alternative host between linked master/sub accounts
  • Enabling users to enter and share their pronouns (admins)
  • Meeting quality scores and network alerts on Dashboard
  • Requiring users to update the desktop client or mobile app
  • Self-escalating support tickets
  • August 2021: New Admin Experience
  • Requiring users to always use Virtual Background
  • Auto-login for Office 365 add-in
  • Allowing users to contact Zoom Support via Chat
  • Device management for Zoom admins
  • Relationship between data center and dial-in from/call-to countries
  • External authentication for K-12 schools
  • 10/18/2020: Client prompted update
  • Managing the Communications Content storage location
  • Managing channels
  • Configuring account support information
  • Selecting data center regions for hosted meetings and webinars
  • Pre-configured SSO login domains for Office 365 add-in
  • Restricting logins for the Zoom Client
  • Information Barriers
  • Trusted Domain
  • Dashboard for Zoom Rooms
  • Dashboard statistics and graphs
  • Account consolidation with associated domains
  • Using MDM to configure Zoom on Android
  • Adding existing users to a paid account
  • Assigning a License
  • Changing a user’s password
  • Update audio conference dial-in countries
  • Specifying Global Dial-in Countries/Regions
  • Changing the account owner
  • Using role management
  • Group HD
  • Getting started with associated domains
  • Transfering meetings, webinars, and cloud recordings
  • Removing a user from your account
  • Changing account settings
  • Creating a custom disclaimer for sign-in, meetings, and webinars
  • Managing account settings, groups, and contacts in the New Admin Experience (beta)
  • Managing users
  • Managing user groups and changing group-level settings
  • Managing IM groups
  • Batch importing and updating users
  • Adding batch users
  • Using MDM to configure Zoom on iOS
  • Using tiered settings
  • Customizing global dial-in countries in meeting email templates
  • Account-level settings for calendar and contacts integration
  • Scheduling Tracking Fields

Payment Methods

  • Error codes for billing
  • Updating your credit card
  • Payment Methods
  • Does Zoom Accept PayPal?
  • Auto Pay vs. Manual Pay
  • Does Zoom Accept Purchase Orders?
  • W-9 & wire transfer instructions

Tax

  • Belarus VAT
  • Kenya VAT
  • Federal Universal Service Fund frequently asked questions (FAQ)
  • FAQ – VAT implications of changing Sold To location
  • India GST – ZVC India – billing currency is INR
  • US Sales Tax and USF
  • Zoom United USF Taxes
  • State telecom taxes
  • Frequently asked questions about taxes
  • Australia GST
  • Canada GST/HST/PST/QST Tax
  • Chile VAT
  • Colombia VAT
  • EU VAT
  • India GST – ZVC Inc. – billing currency is not INR
  • Indonesia VAT
  • JCT
  • KSA VAT
  • Malaysia DST
  • Mexico VAT
  • Norway VAT
  • Russia VAT
  • Saudi Arabia VAT
  • Singapore GST Tax
  • South Africa VAT
  • South Korea VAT
  • Switzerland and Liechtenstein VAT
  • Turkey VAT
  • UK VAT
  • United Arab Emirates VAT

Reporting

  • Dashboard for Zoom Chat
  • Datacenter abbreviation list
  • Getting started with reports
  • Getting started with Dashboard
  • Dashboard for meetings and webinars
  • Using Operation Logs
  • Generating reports for registration and polling
  • Cloud Recording report
  • Audio Conference reports

Security

  • Submitting an appeal request for account deactivation
  • Understanding Zoom in-product privacy alerts
  • Setting up and using two-factor authentication (2FA)
  • Changing account security settings
  • Reporting abusive behavior
  • Security White Paper
  • Adding audio watermark
  • Security: CVE-2020-9767
  • Security: CVE-2020-11443
  • Predicting Zoom Meeting IDs
  • Zoom Disabling TLS 1.0 and 1.1
  • Security: CVE-2019-13567
  • Security: CVE-2019-13450
  • Security: CVE-2019-13449
  • Security: CVE-2018-15715

Virtual Desktop Infrastructure (VDI)

  • Getting started with VDI
  • VDI client features comparison
  • VDI client registry settings
  • Updating Virtual Desktop Infrastructure (VDI)
  • VDI Log Tool
  • How to calculate the number of video streams displayed for VDI clients
  • How do I obtain VDI plugin information using WMI?
  • VDI Bandwidth Management via GPO policies
  • New Citrix Device Configuration Defaults for Linux
  • How to enable window compositing for IGEL
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