My Account
- Adding and sharing your pronouns
- Receiving email notifications
- Resetting your Zoom password
- Changing your meeting, recording, and audio conferencing settings
- My Meetings
- Account profile
- Customizing your profile
- Managing your password
- SSO-based calendar and contacts integration for Office 365
- How Do I Change the Email on My Account?
- Using your host key
- Linking your Zoom Account
- How to Unassociate a Member Account and Convert to an Individual Account
- Feedback to Zoom
- Configuring Personal Audio Conference
- Signing in with Google or Facebook
- This Zoom Account Does Not Exist
- How do I add a picture to my Gmail or Google App profile?
- Signing out and switching between accounts
- Can I log in without Google or Facebook?
- Why is my email @gtempaccount.com?
Subscriptions
- Zoom billing support
- Getting started with billing management
- Plan Types
- Zoom user types & roles
- Monthly vs Annual Plan
- Upgrading to a paid account
- Upgrading an existing plan
- Downgrading from a Business plan to a Pro plan
- Hosting large meetings
- Audio conferencing options
- Zoom Audio US & Canada
Network And Firewall
- VPN Split Tunneling Recommendations
- Network firewall or proxy server settings for Zoom
- Wireless (WiFi) Connection Issues
- Network Firewall Settings for CRC
- Using QoS DSCP Marking
- How much bandwidth do I need when using 3G, 4G/LTE, or 5G
- Configuring McAfee Desktop Firewall
Admin Management
- Advanced Associated Domain configurations
- Exporting a list of managed devices
- Viewing managed devices
- Changing Device Management account settings
- Blocking users in specific domains from joining meetings and webinars
- Always show Zoom Meeting or Zoom Webinar as the the meeting or webinar topic
- Scheduling privilege and alternative host between linked master/sub accounts
- Enabling users to enter and share their pronouns (admins)
- Meeting quality scores and network alerts on Dashboard
- Requiring users to update the desktop client or mobile app
- Self-escalating support tickets
- August 2021: New Admin Experience
- Requiring users to always use Virtual Background
- Auto-login for Office 365 add-in
- Allowing users to contact Zoom Support via Chat
- Device management for Zoom admins
- Relationship between data center and dial-in from/call-to countries
- External authentication for K-12 schools
- 10/18/2020: Client prompted update
- Managing the Communications Content storage location
- Managing channels
- Configuring account support information
- Selecting data center regions for hosted meetings and webinars
- Pre-configured SSO login domains for Office 365 add-in
- Restricting logins for the Zoom Client
- Information Barriers
- Trusted Domain
- Dashboard for Zoom Rooms
- Dashboard statistics and graphs
- Account consolidation with associated domains
- Using MDM to configure Zoom on Android
- Adding existing users to a paid account
- Assigning a License
- Changing a user’s password
- Update audio conference dial-in countries
- Specifying Global Dial-in Countries/Regions
- Changing the account owner
- Using role management
- Group HD
- Getting started with associated domains
- Transfering meetings, webinars, and cloud recordings
- Removing a user from your account
- Changing account settings
- Creating a custom disclaimer for sign-in, meetings, and webinars
- Managing account settings, groups, and contacts in the New Admin Experience (beta)
- Managing users
- Managing user groups and changing group-level settings
- Managing IM groups
- Batch importing and updating users
- Adding batch users
- Using MDM to configure Zoom on iOS
- Using tiered settings
- Customizing global dial-in countries in meeting email templates
- Account-level settings for calendar and contacts integration
- Scheduling Tracking Fields
Payment Methods
- Error codes for billing
- Updating your credit card
- Payment Methods
- Does Zoom Accept PayPal?
- Auto Pay vs. Manual Pay
- Does Zoom Accept Purchase Orders?
- W-9 & wire transfer instructions
Tax
- Belarus VAT
- Kenya VAT
- Federal Universal Service Fund frequently asked questions (FAQ)
- FAQ – VAT implications of changing Sold To location
- India GST – ZVC India – billing currency is INR
- US Sales Tax and USF
- Zoom United USF Taxes
- State telecom taxes
- Frequently asked questions about taxes
- Australia GST
- Canada GST/HST/PST/QST Tax
- Chile VAT
- Colombia VAT
- EU VAT
- India GST – ZVC Inc. – billing currency is not INR
- Indonesia VAT
- JCT
- KSA VAT
- Malaysia DST
- Mexico VAT
- Norway VAT
- Russia VAT
- Saudi Arabia VAT
- Singapore GST Tax
- South Africa VAT
- South Korea VAT
- Switzerland and Liechtenstein VAT
- Turkey VAT
- UK VAT
- United Arab Emirates VAT
Reporting
- Dashboard for Zoom Chat
- Datacenter abbreviation list
- Getting started with reports
- Getting started with Dashboard
- Dashboard for meetings and webinars
- Using Operation Logs
- Generating reports for registration and polling
- Cloud Recording report
- Audio Conference reports
Security
- Submitting an appeal request for account deactivation
- Understanding Zoom in-product privacy alerts
- Setting up and using two-factor authentication (2FA)
- Changing account security settings
- Reporting abusive behavior
- Security White Paper
- Adding audio watermark
- Security: CVE-2020-9767
- Security: CVE-2020-11443
- Predicting Zoom Meeting IDs
- Zoom Disabling TLS 1.0 and 1.1
- Security: CVE-2019-13567
- Security: CVE-2019-13450
- Security: CVE-2019-13449
- Security: CVE-2018-15715
Virtual Desktop Infrastructure (VDI)
- Getting started with VDI
- VDI client features comparison
- VDI client registry settings
- Updating Virtual Desktop Infrastructure (VDI)
- VDI Log Tool
- How to calculate the number of video streams displayed for VDI clients
- How do I obtain VDI plugin information using WMI?
- VDI Bandwidth Management via GPO policies
- New Citrix Device Configuration Defaults for Linux
- How to enable window compositing for IGEL