Zoom Frequently Asked Questions

Getting Started

  • Zoom technical support
  • June 2021: Expanded Webinar Capacity
  • Top 20 Zoom resources
  • Frequently asked questions
  • Desktop client, mobile app, web client, and PWA comparison
  • Frequently asked questions for admins
  • Meeting and webinar comparison
  • Increasing participants
  • Change your language on Zoom
  • Can I use Zoom on multiple devices?
  • Please wait for the host to start this meeting/webinar
  • HIPAA Business Associate Agreement (BAA)
  • Configuring Zoom on Chrome OS
  • At-Risk Meeting Notifier
  • Technical previews
  • Accessibility Statement
  • K-12 School Time Limit Removal Request FAQ
  • Getting Started with Zoom on Google Nest Hub Max
  • Getting Started with Zoom on Echo Show
  • Free meetings for the holiday celebrations
  • April 2020: Setting updates for free accounts and single Pro users
  • March 2020: Update to sharing settings for Education accounts
  • Restricted countries or regions

Meetings & Webinars


  • Will I be charged for using a dial-in number to join a Zoom Meeting?
  • Personal meeting ID (PMI) and personal link
  • Where can I find the meeting invitation text?
  • Receiving email notifications when attendees join meeting before host
  • Meeting and Webinar IDs
  • How Do I Transfer My PMI and URL From a Basic Account?
  • Signing in during a meeting
  • Time limits for idle meetings
  • Why is my meeting timing out?
  • Error codes and messages for meetings and webinars

Account & Admin

  • Active App Notifier
  • Validating a digital signature
  • Canceling your subscription
  • How Do I Update My Billing Contact?
  • Viewing your invoice history
  • Deleting or terminating your account
  • Can I Restrict My Meeting Capacity?
  • Adding a promotional code
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