Zoom United is generally charged in the same way as our standalone services are charged in terms of taxes and fees. Please keep in mind that our Zoom Phone products are taxed differently than our Zoom core services, as these products are usually subject to additional regulatory fees and assessments based on their role as interconnected VoIP products.
The cost of Zoom United must be split between our core Zoom services and Zoom Phone products despite the fact that Zoom United has one single price. In order to be able to calculate and apply all relevant taxes and fees, we must divide the cost of the bundle between them. As a general rule, the allocation to the core Zoom services is never greater than 67% or less than 50% of the total bundle price, depending on the specific bundle purchased. In a similar manner, the allocation to the Zoom Phone products is never more than 50% of how much the bundle is purchased; similarly, it is never less than 33%.
The charges for the Federal Universal Service Fund (“USF”) for zoom phone services are also to be noted as being applicable ONLY to Zoom United’s portion of operations allocated to zoom Phone for interstate usage. As with other comparable providers, Zoom (and other providers of communication services in a similar location) is required to make a Federal USF contribution to support the provision of communications services to rural and high-cost areas, income eligible consumers, and to support school, library, and rural health care provider access to communication services. As an equivalent charge, customers are responsible for the mandatory Federal USF charges imposed on them. Federal USF percentage amounts are set by the Federal Communications Commission (“FCC”) each quarter., but the amount can change depending on a number of factors.
It should be noted that our system calculates taxes and fees automatically based on the allocations that were mentioned previously and they are listed separately on your invoice.