Configure Moving a Webex Call into a Meeting

Aside from transcriptions, real-time translations, notes, action items, recordings, and whiteboarding, users can also take advantage of advanced meeting features when they are on a conference call with someone who is internal or external to the organization. A full-featured meeting is a call that can be converted into a full-featured call. There is even the option of inviting other people to the discussion before the call is moved to a meeting. A specific Webex site requirement needs to be configured by the administrator in order to make use of this feature.

Depending on your Webex configuration, your users will be able to move a Webex call from one room to another in a meeting.

• If you are using Webex Meetings, ensure that you are using at least version 41.3 of Webex Meetings.

In Cisco Webex Control Hub, you can check your meeting’s version by following the steps outlined in the Find Your Webex Site Version section.

The following Webex Meetings site configurations will not allow you to move a call into a meeting:

• A PKI or End-to-End encryption is selected when encryption is set to End-to-End.

• It is enabled to use telephony.

• This is a slow-release version of the site. In order to find out more about managing software release channels, please see the following article.

• Any user who wants to move calls to meetings will be able to benefit from the full-featured meetings experience.

• This experience is automatically enabled for new customers when they sign up for the service. This step must be consented to by earlier organizations. For assistance, please contact your partner or Customer Success Manager.

• It is not necessary to enable this feature for remote users who join a meeting remotely.

• To set Webex as the default site, users need to follow these steps.