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Convert an ARF recording to MP4 format in webex

ByCorporate Guider Webex, Home

Using the Webex Recording Converter, you can convert an Advanced Recording Format (ARF) recording of a Webex Meetings, Webex Events, or Webex Training session so that it can be played on a device other than a computer. This will allow you to play the recording of the session on a device that supports the MPEG-4 format (MP4).

Check to see if the Webex Recording Converter was successfully installed on your machine.

Only Windows users should proceed with the actions that follow. It is not possible to convert ARF files to any other format using MacOS.

Convert recordings to MP4

1. Save a copy of the recording to your local computer by downloading the file.

2 After opening the Webex Recording Converter, navigate to the “File” menu and select “Convert To MP4” Then, find the file that you want to convert and click “Open.”

If the option to convert to MP4 is grayed out, this is because you are attempting to convert a recording of a streaming service. You can try again after you’ve downloaded the file to your computer.

3 In the box labeled Save as:, indicate where you want to save the file.

4 In the Content choices menu, choose one of the following options:

  • Chat: Includes all chat conversations.
  • Q&A: When you record a Training session, this includes any question and answer sessions that may occur throughout the session.
  • Notes: Included are any notes that were typed into the panel labeled Notes.
  • Video:Includes the meeting video.
  • Polling: This includes any polls that were taken during the Training session that you are recording.
  • File Transfer

5 To see your content options, select the see Layout option from the drop-down menu.

6 In the section labeled “Video Quality,” choose one of the following options:

  • High: Utilizes a high video quality with 8 frames per second (fps), resulting in a bigger file size due to the increased file size.
  • Medium: The video is saved at a medium quality and a frame rate of 5, which results in an average file size. This is the option that is selected by default.
  • Low: Utilizes a low video quality and a frame rate of three, which results in a more manageable file size.

7 Select one of the following options under the Conversion Start Time heading:

  • Convert now: The file will be converted as you are saving it to your PC.
  • Convert at a scheduled time: The file will be saved, and then it will be converted at the date and time that you specify.

8 Choose the OK button.

9 In the popup that has appeared, click the OK button.

Check the status of converted files

You are able to access information about, and manage, scheduled recording conversions, in the event that you scheduled your recording to be converted at a later time.

1 In your Windows task bar, locate the icon for the Conversion Manager and double-click it.

2 Select the Edit menu item to make changes to the scheduled conversion time for an upcoming conversion.

3 To eliminate a pending conversion, select the eliminate option (this step is optional). The Conversion complete window will show once the conversion process has been finished successfully.

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