Enable Personal insights in webex
Give your users the ability to view their personal insights in order to better understand how they collaborate.
It is possible for you to enable Personal insights to be able to provide your users with more information about their collaboration habits and help them set goals that will ensure that they are able to build stronger relationships with each other. Additionally, it ensures that employees are able to make the most of the time they have and makes the workplace a more inclusive one.
In the Webex App | Personal insights, users can learn more about the features of this feature.
It is important that you enable the Hybrid Calendar service in order to benefit fully from this useful feature, as well as synchronizing your user directory with your organization’s directory as well.
Depending on your organization, this feature may not be visible to you. If you would like your account manager to enable it for you, you may contact the Webex Support team.
- Go to Organization Settings > Personal insights once you are logged in to Control Hub ( https://admin.webex.com).

Figure 1: Personal insights controls in Control Hub
- You can turn on the Personal insights feature by clicking here.
- In order for all users to be automatically opted in, you need to uncheck the box for Each user must opt-in. It is by default checked when this setting is enabled, which means that the user has to opt-in on their own in order for it to work.
- If you do not wish the users to be able to opt out of sharing their Personal Insights data with third parties, you need to uncheck the Allow users to opt out box. This setting is set to checked by default, which means that the user can opt out of this at anytime by simply unchecking it.
- There is an option to check the box to show the Connections tab to all users if you choose to do so.
In the Webex App’s Connections tab, users will be able to see information about their work connections and insights about them.