Author: Corporate Guider

You have the ability to listen in on both incoming and outgoing calls as a client administrator. You have the ability to play a detailed notice for callers and provide…

Site managers have the ability to pre-program common responses for customer service employees to utilize while chatting with customers. Put together groups of sentences and phrases that are used frequently….

You can adjust the settings of your Cisco Desk Camera 4K using the Webex App without having to leave your current conversation or conference. During a live video call, you…

Attempting to renew the SP certificate through ADFS as the IDP resulted in a failed SSO login. Failure of the SSO protocol during the upgrading of the new SP certificate…

You can create a one-of-a-kind ringtone for your phone by using the feature known as “priority alert,” which is part of some smartphones. This is handy in a variety of…

  Key Expansion Module Setup for the Cisco 6800 Series: an Overview The Cisco IP Phone 6800 Key Expansion Module provides the phone with additional programmable buttons that can be…

NOTICE: The device in question satisfies the requirements of Part 15 of the FCC Rules [as well as the license-exempt RSS standard(s) of Industry Canada]. The following two conditions must…

When you integrate Webex Contact Center with the Zendesk CRM console, you can launch Desktop from within Zendesk.   Prerequisites Make sure you have the following things before integrating Webex…

Make and take calls with your Cisco Jabber contacts using your Android Wear. Before we get started, make sure your Bluetooth is turned on in your device. Join your Android…

When you join a meeting, the option to connect to video systems will be grayed out. During the pre-meeting window, you will not have the ability to connect to a…