Desktop
There is a banner that appears at the top of the app if you are experiencing sync issues in Teams, and this banner has a link to Refresh the app. It is recommended that you click on the link below to restart your app; once everything has been set up and is running again, you should be fully synced.
If you want to recreate your app after an interruption, you can either restart it manually or right-click its icon in the dock or the taskbar of your computer (Mac) and select Quit from the menu that appears when you right-click it. Simply click on the icon of the app after you have quit it to open it again after you have quit.
Mobile
Whenever you open a mobile app or use it, the sync process is automatically carried out every time. The message list can also be refreshed by pulling down on it.
Frequently Asked Questions
Why is my Microsoft teams not syncing?
There is a banner that appears at the top of the app if you are experiencing sync issues in Teams, and this banner has a link to Refresh the app. It is recommended that you click on the link below to restart your app; once everything has been set up and is running again, you should be fully synced.
How do I sync my Microsoft team to my phone?
The devices should be connected to each other
- Ensure that you are logged in as the same user on the computer as well as the Teams phone.
- You can connect your device by selecting your picture on the Teams phone and then selecting Connect a device.
- You will be able to find a device by selecting Find a device.
- Upon locating the computer with the Teams phone, select the Connect button to connect the two devices.
- Choose the Connect option from the computer’s menu.
How do I sync Microsoft teams with Outlook?
In order for users to have access to the Teams Meeting add-in on the ribbon of their Outlook Calendar, they need to have Microsoft Teams installed on their Windows PCs as well as Office 2013, Office 2016, Office 2019, or Office 2021. As an added bonus, users will also notice the Teams Meeting add-in will appear on the ribbon of their Outlook calendar. It is not possible to link directly to the Teams add-in via a URL, so there is no direct link available.
What does the sync button do in Teams?
Having File Explorer open directly allows you to work directly on the files, as well as access them when you are offline. Any changes you make to those files will be automatically synchronized when you go back online once you’ve gone offline. For information on syncing files with OneDrive on Mac OS X, please refer to the Syncing files with OneDrive on Mac OS X article.